Privacy Policy 

Last updated: 18 December 2025

This Privacy Policy explains how Bn’C Hospitality & Entertainment Management (“we”, “us”, “our”) collects, uses, stores, and protects personal data in accordance with the UK GDPR, EU GDPR, and other applicable data protection laws.

By using our website https://www.bnc-management.com/, contacting us, or engaging with our services, you agree to the practices described in this policy.

Please be aware that all bookings and enquiries are only able to be completed by customers over the age of 18 upon booking and communicating. 

1. Who We Are (Data Controller)

Bn’C Hospitality & Entertainment Management is the data controller responsible for your personal data.

Contact details:
Email: enquiries@bnc-management.com
Phone: +44 7751 852564

2. Personal Data We Collect

We may collect and process the following categories of personal data:

• Identity Data: Name (when submitted)
• Contact Data: Email address, phone number, postal address (when submitted)
• Technical Data:
  • IP address (anonymised where possible)
  • Browser type and version
  • Operating system and device type
  • Time and date of access
  • Requested pages or files
  • Referring website
• Communication Data: Enquiries, messages, and correspondence
• Marketing Data: Marketing preferences and opt-in/opt-out records
• Photographs and Video Recordings: Images captured during services, events, or activities

We do not knowingly collect personal data from children without appropriate parental or guardian consent.

3. Lawful Basis for Processing

We process personal data only where a lawful basis applies, including:

• Consent – where you have given clear permission
• Legitimate interests – to operate, promote, and grow our business (e.g. marketing, website content), where these interests are not overridden by your rights
• Contractual necessity – where processing is required to provide a service
• Legal obligation – where required by law
  
   

4. How We Use Your Personal Data

We use personal data to:

• Operate, maintain, and improve our website and services
• Display maps and embedded content (e.g. Google Maps)
• Conduct statistical analysis of website usage
• Measure website reach and performance
• Respond to enquiries and communications
• Manage social media presence and engagement
• Promote our business through online and offline marketing, including local leafleting
   (No addresses are stored during leafleting unless an enquiry is made or prior consent is given)
  
   

5. Use of Photographs and Media

We may capture photographs and videos during our services, events, or activities. These may be used for:

• Our website
• Social media platforms
• Advertising and promotional materials (digital and print)

Where appropriate, we rely on legitimate interests. In situations where consent is required, we will obtain it in advance.

You have the right to object or withdraw consent at any time by contacting:
  enquiries@bnc-management.com

We will remove content where reasonably practicable.

6. Marketing and Leafleting

We may carry out local marketing and leafleting activities.

• Leafleting is conducted by selecting a geographic area and delivering materials to all locations within it
• Addresses are not recorded or stored unless an enquiry is made or prior consent exists

You have the right to:

• Object to marketing at any time
• Opt out of leafleting and promotional communications

Requests can be made via:
enquiries@bnc-management.com
+44 7751 852564

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Ensure website functionality
• Analyse traffic and performance
• Improve user experience
• Display maps via Google Maps, which may set third-party cookies

Where required by law, we request your consent before placing non-essential cookies. You can manage cookie preferences through your browser settings or our cookie banner.

8. International Data Transfers

Where personal data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place, including:

• UK or EU adequacy decisions
• Standard Contractual Clauses (SCCs)
• Equivalent legal protections
  
   

9. Data Sharing

We do not sell personal data. We may share personal data with:

• Trusted service providers (e.g. website hosting, marketing platforms)
• Professional advisers
• Legal or regulatory authorities where legally required

All third parties are required to comply with data protection laws and maintain appropriate security measures.

10. Data Retention

We retain personal data only for as long as necessary:

• Website traffic and analytics data: up to 8 weeks
• Enquiry and booking-related data: up to 5 years, or longer where legally required

You may request deletion of your personal data at any time. Requests will be handled in accordance with legal obligations.

11. Your Data Protection Rights

You have the right to:

• Access your personal data
• Rectify inaccurate or incomplete data
• Request erasure (“right to be forgotten”)
• Restrict processing
• Object to processing (including marketing)
• Data portability
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)
    www.ico.org.uk
  
   

12. Security of Your Data

We implement appropriate technical and organisational measures to protect personal data from unauthorised access, loss, or misuse.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on our website.

14. Contact Us

For questions about this policy or your data rights, contact:

Bn’C Hospitality & Entertainment Management
  enquiries@bnc-management.com
+44 7751 852564